FAQ

1. Why Choose OZZY & OSA?

Because we're the alpha dogs of dog gear and only focus on dogs - specifically the really gnarly large breeds and heavy chewers.
We're not professional trainers or behaviorist hacks. We're "average joe" dog experts who've earned our stripes from years of "on the job" experience.
We strive to source and produce tough gear that dogs love, will be challenged by and ultimately enhance their connection with their owners.

2. What Makes Your Products Tough?

Most of our products are made of some of the toughest yet safest materials for dogs including molded natural rubber, nylon and TPE.
While no dog toy product is indestructible, our products are built to last.

3. Why focus on "Made in the USA"?

No Nasty Surprises - Domestic manufactures are required to adhere to strict regulations and use approved dog friendly materials.
Earth Friendly - Smaller carbon footprint by not shipping toys from "BFE" on the other side of the planet.
Job Creation - Domestic dog toy production keeps American worker's wallets fat.
Support "Merica" - Keeps dollars in the US to strengthen the economy, encourages infrastructure investment and delivers tax dollars to Uncle Sam.

4. How to Clean Your Dog Toy Products?

5. What Sizing & Fit

Please review the sizing guide and or dog weight range recommendations found in the individual Product Listing.

6. How Soon do Orders Ship from OZZY & OSA?

7. Are your products guaranteed and do you allow returns?

Many products in our collection have a manufacturer's lifetime warranty or 30 day return guarantee.
Please review the warranty/guarantee language specific to each item.
Manufacturer's warranty and/or return process is managed by the individual manufacturers.
OZZY & OSA branded product returns are reviewed on a case by case basis and the product must be unused.
Please refer to the Returns & Refunds Policy listed on the Home page Footer.

8. How do I Find Customer Support?

We're glad you're part of the pack!

OZZY & OSA